Privacy Policy

This information last updated January 1, 2026

Purpose

Medthera, Inc. (referred to herein as “Medthera”, “we”, “us” or “our”) believes in your right to privacy when using the internet for your communication.  We are committed to protecting it through our compliance with the practices described in this Privacy Policy.

Please read this notice carefully to understand our policies and practices for processing and storing your personal data.  When we refer to “you” or “your”, we mean the person accessing the site.  If the person accessing the site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or ‘your” also means that other person, including a business organization.

This notice describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our website or other digital properties, communication or forms that link to refer to this notice.  This notice applies to the personal data collected through our website, e-mails, or website related electronic communication as well as offline activities and communication, regardless of the country you are located in.  It does not apply to the practices of companies that Medthera does not employ or manage.

This Site does not provide medical research, treatment or advice but merely provides general information on our products and services. You should always consult your health care professional regarding the appropriateness of our products and services and Medthera cannot counsel you in this regard.

The website may include links to third-party websites, plug-ins, services, social networks, or applications.  Clicking on those links or enabling those connections may allow the third party to collect or share data about you.  We do not control these third-party websites and we encourage you to read the privacy notice of every website you visit.

This Privacy Policy is incorporated into and is subject to the Terms of Use. If you do not agree to the terms of this Privacy Policy or the Terms of Use, please do not provide Medthera with any information and do not access the Site or other related services.  With your continued engagement with our services, you are consenting to the practices described in this Privacy Policy.

What Information We May Collect

The following are examples to help you better understand the information we may collect through your use of our website or in the course of us providing our services by using our Apps or participating in the subscription services.

Personal Information – Such as your first and last name, email address, phone number or mailing address, when you choose to request information about our products, register to receive Medthera communications over email, or participate in promotions.  To better serve your needs we may also request your date of birth, height, weight, gender, information regarding your disability, and history of rehabilitation. 

Financial Information – When you choose to purchase Medthera products or services, we may collect information, such as credit card number and/or other related information that may be required from you to complete your purchase.  Medthera’s platform were credit card information is entered is operated and controlled by which handles Medthera payment processing. Medthera does not review, store, or process your credit card information when you engage in a payment transaction through our service, although we do know the amount that is charged to your credit card in any such transaction.  Payment processing is governed by the Company Name Policy Link which Medthera does not control and as such we encourage you to review Privacy Policy before submitting any payments through our service.     

Technical Data – Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, the URL that referred you and other technology on the devices you use to access this website.

Non-personal Information that does not directly or indirectly reveal your identity or directly relate to an identified individual. 

Content you choose to share through the Service, such as text, images, video, along with the metadata associated with the files you share. Through registration for contests, surveys or reviews.

How We Collect Data About You

Direct Interactions: You may give us information about yourself by filling in forms located on our website or by corresponding with us by phone, e-mail, or otherwise.  This includes information you provide when you subscribe to our services, place an order, provide us with your contact or other information at tradeshows.,

Automated Data Collection:  As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns.  See Cookies and automatic data collection information below.

Third Parties or Publicly Available Sources: We may receive information about you from third party services.  For example, if you access our services through a Third-Party application such as social network sites, or advertising networks, we collect information about you from that Third-Party site that you have made public via your privacy settings.  See Third Party data collection information below.

Direct Interactions

User Profile – You have the option to set up a user profile when you use WalkPort.  You may be asked to provide information about yourself such as email address, diagnosis, diagnosis onset, weight, height, age, location, birthday, and phone number.  You will also be required to provide a username and set a password. 

Each time you login and use the WalkPort, data will be collected such as time (standing and walking), distance, walking speed, and number of steps.  You acknowledge that your performance information may be personal to you and by creating an account and providing such information through the use of our services, you allow Medthera to identify you and therefore you may not be anonymous.  Medthera will not release this information to anyone.  It will be used for marketing purposes only with no identifying profile information being used. 

Cookies and Automatic Data Collection

Cookies – Our website uses cookies (small files placed on your device) while browsing the internet.  Cookies are used to collect, store, and share bits of information about your activities.  Medthera may use both session cookies and persistent cookies.  The rejection or limitation of cookies by your browser may limit your ability to use the website.

Session cookies are used to identify a particular visit and collect information about your interaction with our website.  These cookies expire after a short time or when the user closes their web browser after using the website. 

Persistent cookies will remain on a user’s device for a set period of time specified in the cookie.  Medthera uses these cookies to identify and recognize a specific user over a longer period of time.  They allow us to analyze the usage of the website, what links users click on, test different versions of the website to see which particular features or content users prefer, provide a more personalized experience and allow users to more easily log in to use the website. 

Pixel Tags/Web Beacons – Our website and e-mails may contain web beacons (small transparent embedded images or objects, also known as clear gifs, pixel tags and single-pixel gifs) that permit us to count website page visitors, determine whether you have opened, or acted upon a promotional e-mail, which links you have clicked on in order to deliver to you more focused communications and other similar statistics such as recording website content popularity.

Third-Party Data Collection

Third-Party Websites – Our website my contain links to other websites and other websites may reference or link to the Medthera site.  These other domains and websites are not controlled by us.  We do not endorse or make any representations about Third-Party websites or social media platforms.  We encourage you to read the privacy policies of each and every website with which you interact.  We do not endorse, approve and are not responsible for the privacy practices or content of such websites.  Visiting other websites is at your own risk. 

Analytics – We use third-party analytics such as Google Analytics to help understand your usage of our website and to improve our services.  We are not responsible for third-party cookies, web beacons or other tracking technologies which are covered by such third-parties privacy policies. 

Linking Sites – The website contains links to other websites.  Medthera is not responsible for the privacy practices or the content of such websites, including any websites that may indicate a special relationship or partnership with us.  We do not share information we gather with other websites or any other entities.  Other linked websites, however, may collect personal information from you that is not subject to our control. 

Social Media Widgets – We may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content.  We do not control how your personal information is collected, stored, or used by such third-party websites or to whom it is disclosed.  You should review the privacy policies and settings on any social media website that you subscribe to so that you understand the information they collect and may be sharing.  If you do not want your social media websites to share information about you, you must contact that website and determine whether it gives you the opportunity to opt-out of sharing such information.  Medthera is not responsible for how these third-party websites may use information collected from or about you.

How We Use the Information

We may use your information for several purposes including:

  • Ensure that we present our website content in the most effective manner for you and your computer.
  • To provide products, services or information requested by you.
  • Provide support and maintenance for our service.
  • Send information and respond to your inquiries and/or other requests or questions.
  • Process your orders and send information and updates pertaining to such orders as well as the ordered products and services.
  • Process and/or collect payments.
  • Provide you with customized advertisements, content, and information
  • Assign you to the appropriate sales representative (based on your location) for personal contact.
  • Notify you about changes to our website, products, or services.
  • Build and establish individual profiles of our customers.
  • Measure or understand the effectiveness of the advertising we serve you and others, and to deliver relevant advertising to you.
  • Administer contests, promotions, or other website features.
  • Marketing – we may use your personal information to provide you with materials about offers, products and services that may be      of interest, including new content or services.  
  • Research and development purposes including to analyze and improve our product and services and our business. 
Sharing of Your Information

We will not sell, rent, or lease your information to others without your consent, except as provided in this Privacy Policy. 

We may share your information with third-party companies that perform services on our behalf, including for payment processing, order fulfillment, data analysis, marketing services, advertising services, email and hosting services, and customer services and support.  These third-party service providers may access your personal information and may only use it as directed by us for the purpose of our requested service.  We require all third parties to respect the security of your personal data.  We do not allow our third-party service providers to use your personal information for their own purposes and they are only permitted to process your personal data in accordance with our instructions.

Medthera may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with Medthera, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website or anyone else that could be harmed by such activities.  We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures.  Medthera may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our services.

Access and Data Retention

For access to the personal information we have, you may contact us at the address provided in this Privacy Policy.  In order to provide you with any information, we may, but are not required to, request that you prove your identity to our satisfaction.  Medthera retains the personal information we receive as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.  When we are no longer required to retain the personal information as described above, we will destroy, erase or de-identify it.  Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

Spam & Abuse Protection

We use reCAPTCHA to help protect our website and forms from spam and abuse. reCAPTCHA analyzes user interactions to determine whether they are legitimate. Data processed by this service is used solely for security purposes and is handled in accordance with applicable privacy laws.

Children

The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13.  It is our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 18.  If you are under the age of 18, please do not supply any personal information through the site.  If you are under the age of 18 and have already provided personal information through the site, please have your parent or guardian contact us immediately or if you are a parent or guardian of a person under the age 18 and you believe information regarding a child has been collected by us through the site, please contact us immediately.

Non-U.S. Users

If you are located outside of the United States, please be aware that information we collect, including personal information could be transferred to and processed, stored, and used anywhere in the world, including but not limited to, the United States, Canada, the European Union, in the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers.  The data protection laws where the information is stored may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to the laws of the United States. 

Corporate Transactions

We may share your personal information with other business entities in connection with the sale, bankruptcy, merger, acquisition, or reorganization of assts or change in their respective ownership or control, your information may be sold or transferred as part of that transaction.  We will require any such transaction to a new entity honor the terms of this Privacy Policy.

Opt-Out

If you have provided us with your email address and you would like to stop receiving marketing emails from us, click on the unsubscribe link at the bottom of any of our email communications.  It may take up to 72 hours to process your unsubscribe request.  Please note that even if you opt out of receiving marketing communications from us, we may contact you for non-marketing reasons related to the services or subscription such as for password recovery purposes, service updates and service calls that you have requested.

Do Not Track (DNT)

Do Not Track (DNT) is a privacy preference that users can set in certain web browsers.  DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected.  At this time, we do not respond to or honor DNT settings or transmitted by web browsers except as otherwise stated in this Privacy Policy.

Security of Your Information

We take reasonable measures to ensure that your information is treated securely and in accordance with this Privacy Policy.  We maintain commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized used.  Unfortunately, no online or computer environments are 100% secure, and we cannot and do not ensure or warrant the security of any information you transmit to use or from our online products or services. 

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the services.  I f we learn of a security breach, we may attempt to notify you electronically by posting a notice on the services or sending an email to you.  You may have a legal right to receive this notice in writing.

Changes to this Policy

This Privacy Policy may be revised from time to time as we add new features and services, as laws change and as industry privacy and security best practices evolve.  You understand and agree that if you continue to visit the website and use the services after such changes have been made, you thereby provide your consent to the changes.

California Privacy Rights – This section only applies to California Residents

Under California Consumer Privacy Act (CCPA) you have the right to request personal information that has been collected, the source and use of the information.  You have the right to request such information be deleted, that the information not be sold to third parties.  Unless noted at the time of collection, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval.  If you choose to opt-out at any time after granting approval, email customerserviceywalkport.com.  Click to learn more about the California Consumer Privacy Act.

Contact Us

Please contact Medthera, Inc. with any questions or concerns regarding this Privacy Policy.

Medthera, Inc.

20 West Main Street, Suite 100
Waconia, MN 55387

+1-952-855-1001

support@walkport.com

Effective Date January 1, 2026

We had the privilege of trying out Medthera’s new WalkPort machine for 30 days. First look at this product had me amazed at how compact it is, while adding more natural leg action into the design that can easily be adapted from a 6-foot patient to my 5-foot 2-inch wife. My wife, LuAnne, has been in physical therapy for 36 months. In that time, we have used 3 different styles of machines, most of which required one or two therapists to get her into. One took over 20 minutes to go from wheelchair to harness to the machine. Once in, one of the therapists would control the speed while the other would make sure LuAnne was OK and, in some cases, moving her leg. WalkPort does a fantastic job of addressing all the problems I have seen in the current style of machines on the market today.

The 3 area’s that I feel make it stand out.

1. The design is so easy to adjust to fit the patient. Once set up, the patient can do as much of the transfer from the wheelchair to the WalkPort as their disability will allow. In our case, LuAnne can roll up to the machine and get into the seat on her own. We have to position her right leg, which is paralyzed, into position and secure her foot. Once that is done, she can get herself to a standing position and start the motion of walking with no assistance from us. This allows her to walk for around a half hour quite easily.

2. The motion of the legs, knee and ankle is so close to actual walking movement, helping her re-establish the motor function of walking in her brain. The muscle gain and stamina were rather noticeable every day with major improvements over the course of our time with WalkPort. Towards the end of our 30 days, we had to limit LuAnne to an hour in the evening sessions as she was enjoying it so much.

3. The last and probably most valuable aspect is the attitude/excitement LuAnne expressed. She was incredibly proud of the work she was doing, especially how much of it she could perform unassisted. She always had a bright smile on her face when using the machine. She had gained such a boost in confidence while doing her exercises, from maneuvering around the machine on her own, to holding a standing position, to starting the motion of walking without assistance. She was very empowered seeing how much progress she was making on her own.

The size of this machine is about one-third the size of the other machines we had tried in the past. The first day we were introduced to the machine, LuAnne was in it and walking on her own within minutes. No motors controlling her stride. The enjoyment we saw on her face was so nice to see. Something else my daughter noticed was LuAnne walking forward for a while, then stopping and starting to walk backwards. I am not a therapist, but this seems to be a big deal to me.

In the end, LuAnne was able to gain muscle in her right leg and increase her stamina. We are still working on her walking on her own, but I am sure using this machine will reduce the time it will take to get to the next level of recovery.