Warranty Service

Any product deemed defective within the warranty period will be repaired or replaced, at Medthera’s discretion. This is Medthera’s sole obligation and the purchaser’s exclusive remedy under the warranty.

• Labor charges for installation of replacement parts are not included.
• Shipping to Medthera is the customer’s responsibility.
• Return shipping is paid by Medthera.
  
  

Warranty Exclusions

This warranty does not cover:

• Normal wear or failure to follow instructions
• Products with removed, altered, or defaced serial numbers, or false information
• Cosmetic issues not affecting performance (scratches, coating wear, discoloration, chipping with normal use, plastic components, etc.)
• Damage due to negligence, misuse, improper operation, poor maintenance, improper storage, or failure to follow environmental/electrical requirements
• Any modification without Medthera’s written consent, including but not limited to, modification through the use of unauthorized parts or attachments to the WalkPort voids the warranty
• Loss of business or opportunity due to the WalkPort being out of service
• Shipping damage (claims must be made directly with the carrier at the time of occurrence)
• Software of any kind; Medthera does not guarantee uninterrupted or error‑free operation
• Damage or injury resulting from unauthorized moving, repair, or attempts to repair the equipment

Warranty Limitations

MEDTHERA MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDTHERA DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, MEDTHERA SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO MEDTHERA RESELLER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION OR ADDITION TO THIS WARRANTY. MEDTHERA SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR INJURY TO PERSON OR PROPERTY WHATSOEVER. All disputes regarding this warranty and/or the product shall be resolved in a state or federal court with competent jurisdiction located in Hennepin County, State of Minnesota, United States of America. Medthera maintains a policy of continual product improvement and reserves the right to change features, specifications, and prices without prior notification. Check with Medthera for latest information.